Specialty Insurance Services

Ryan Direct Group

Delivers specialty insurance services in the UK, offering a range of claims management, distribution and third party administration services across the insurance industry.

Ryan Direct Group (RDG) is a leading specialty insurance services provider in the UK, delivering a range of claims management and distribution services across the insurance industry. RDG provides solutions to financial institutions, corporations, and affinity partners. For over 20 years, we have provided clients with end-to-end specialty insurance services ranging from product development, sales and distribution and compliance through to claims adjustment, validation and policy administration.

Specialty Expertise

RDG combines the latest technology with exceptional customer service to deliver insurance solutions to some of the UK’s best known insurance and retail brands. Operating on a business-to-business basis, RDG insurance teams manage over 3 million customer policies each year, handling thousands of customer interactions every day to a consistently high standard on behalf of our insurance and retail clients.


  • Distribution Services, including
    • Policy Administration
    • Customer Services
    • Capacity Provision
    • Binding and Delegated Authority
    • White Labelled Quote & Buy Solutions
    • Specific Sales Campaign Management
    • Referrals – Specialist and Non Standard Risk
    • Multiple Platforms – Industry and Bespoke
    • Premium Funding Solutions
    • Claims Management Services, including:
  • First Notification of Loss
    • Desk and field based claims validation
    • Loss adjusting services
    • Contents claims validation and replacement
    • Fraud detection and prevention
    • Online claims reporting and management information
    • Specialist liability team Litigation services

Target Profile

RDG assists some of the best-known insurance and retail brands with selling and administering a wide range of insurance products through multiple channels including telephone and internet. These services are provided to or through a wide variety of insurers, MGAs, brokers and affinities. RDGs insurance solutions can be tailored to fit individual partner needs and delivered to market quickly.

Available Coverage

RDG provides expertise in a wide range of products including:

  • Property
  • Motor
  • Life
  • Commercial
  • Non-standard lines
  • Travel
  • Protection
Learn More About Ryan Direct Group
Derek Coles
Chief Executive Officer

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